Shipping Policy
1. Shipping Time
We will arrange shipment within two business days after receiving your order and confirming payment. Once your order is shipped, you will receive a confirmation email with tracking information.
2. Shipping Service
We use reliable logistics partners to provide express and ground transportation services. The specific delivery service and time will depend on your order and the region you are in.
3. Shipping Cost
The shipping cost will be calculated based on the total amount of the order and the shipping address. During the checkout process, you will see the specific shipping cost information. Some orders may be eligible for free shipping. Please check our promotional information for details.
4. Shipping Range
We currently only provide shipping services to the continental United States, excluding Hawaii, Alaska and other U.S. overseas territories.
5. Lost or Damaged Package
If your package is lost or damaged during delivery, please contact our customer service team immediately. We will work with the logistics company to resolve the problem and provide a refund or exchange service as appropriate.
6. Modify Shipping Address
If you need to modify the shipping address of your order, please contact our customer service team as soon as possible before shipment. Once an order has been shipped, we are unable to modify the delivery address.