Refund and Return Policy
1. Refund Conditions
We offer refunds in the following cases:
You can apply for a refund within seven days of receiving the product.
The product must be unused and in its original packaging.
You must provide proof of purchase or order number for a refund application.
2. Return Process
Please follow the steps below to return the product:
Contact customer service to obtain a return authorization and fill out the return application form.
Send the product back to the specified address.
After review, we will arrange a refund.
3. Non-Refund Conditions
No refund will be given in the following cases:
The product has been used or damaged and is no longer in its original condition.
Return requests after more than seven days.
4. Contact Us
If you have any questions about refunds or returns, please contact our customer service team:
5. Update Policy
We reserve the right to update the Refund and Return Policy at any time. The updated policy will be posted on the website and notified to users before it takes effect.